SHIPPING OPTIONS & DELIVERY TIMES

INFORMATION ON COVID-19 : Since the beginning of the pandemic health crisis, some of the carriers below may not be available for your country. Please refer to the List of shipping restrictions here. 
Due to an increase in orders and processing time when an upgrade is necessary, Preparation Time for an order is subject to delay.
The estimated Shipping Time shown below is indicative and also subject to delay.
We strongly recommend that you use FEDEX/ DHL shipping for a shorter processing time and delivery.

Stay safe, thank you very much! 

"N2G Export LLC.", owner of the site "Nin-Nin Game", is based in Osaka (Japan).
All shipments to our customers are made from Japan (with the exception of Euro-Logistics shipments).
We offer shipping via FEDEX/ DHL, as well as 4 different shipping methods through Japan Post. When using Japan Post, after your order reaches your home country, Mail is handled by your local Mail company.
For our European clients, we offer shipping passing through Europe with Euro-Logistics shipments.

Here are the average delivery times when shipping from N2G Export's logistics platform, for your information:



DUTY PAID DHL : 2-3 Business Days
Tracking Number : YES
Insurance : YES (refund up to ~3,000JPY per kg in the exceptional case of a loss or theft, with conditions)
Notes :  - Delivery is performed personally by DHL in your country of residence.
            - Duty/Taxes/VAT paid up-front, NO custom clearance fees nor additional charges.

FEDEX / DHL : 2-3 Business Days  
Tracking Number : YES
Insurance : YES (refund up to ~3,000JPY per kg in the exceptional case of a loss or theft, with conditions)
Notes :  Delivery is performed personally by FEDEX or DHL in your country of residence.
 

EMS  SPEED POS T : 3-4 Business Days  
Tracking Number : YES
Insurance : YES (refund up to ~3,000JPY in the exceptional case of a loss or theft, with conditions)
Notes : 1 - Delivery is performed personally by your local Mail company in your country of residence.
2 - In the case of your absence at the time of delivery, a notice will be left in your mailbox.



REGISTERED : 1 to 2 Weeks
Tracking Number : YES
Insurance : YES (refund up to ~3,000JPY in the exceptional case of a loss or theft, with conditions)
Notes : 1 - Personally delivered to you by your Mail company.
2 - In the case of your absence at the time of delivery, a notice will be left in your mailbox.
3 - Only for packages inferior  to 2 kg.



ECONOMIC-REGISTERED :  2 to 3 Weeks
Tracking Number : YES
Insurance : YES (refund up to ~3,000JPY in the exceptional case of a loss or theft, with conditions)
Notes : 1 - Personally delivered to you by your Mail company.
2 - In the case of your absence at the time of delivery, a notice will be left in your mailbox.


SURFACE - BY SHIP :  1 to 3 Months
Tracking Number : YES
Insurance : YES (refund up to ~3,000JPY in the exceptional case of a loss or theft, with conditions)
Notes : 1 - Personally delivered to you by your Mail company. 
2 - In the case of your absence at the time of delivery, a notice will be left in your mailbox.




Shipped by Euro-Logistics : 10 to 14 Business Days
ONLY FOR EUROPEAN CUSTOMERS
Tracking Number : YES (after being dispatched by our partner's Logistic Center in Europe)
Insurance : YES
Note : No taxes for European Union residents.  
 

The above shipping times are indicative, for your information only, and are not in any way guaranteed.
Any delay to average shipping time does not give right to any kind of compensation, refund, cancellation or modification of your order.