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Shipping Options
At Nin-Nin-Game, we are committed to providing a wide range of shipping options to meet our customers' needs.
However, global socio-economic conditions may unexpectedly impact the availability of certain shipping methods in your country.
To ensure you have the most up-to-date information, please check the shipping company's website or contact our Customer Service team.
During checkout, you will be presented with the eligible shipping carriers and their associated costs.
If your selected shipping method becomes unavailable, lacks accurate shipping costs, or requires any adjustments, we may contact you via email.
Alternatively, you can submit a ticket through our Customer Support portal, and an agent will assist you with your inquiry.
All of our shipping methods include tracking, so you can monitor your order's progress at every stage.
Once your order has been shipped, you will receive an email containing your Tracking ID information.
Below are all the available shipping options we offer:
| Delivery Time* | Price | Notes | |
|---|---|---|---|
DUTY PAID DHL  | 2~4 Business Days | Duty/Taxes/VAT paid up-front. The cost is determined by volumetric weight making this an excellent option for small, heavy items as well as large shipments. | NO custom clearance fees nor additional charges. |
 | 2~6 Business Days | The cost is determined by volumetric weight making this an excellent option for small, heavy items as well as large shipments. | Because waiting isn’t an option! |
 | 3~7 Business Days | Pricing varies by item, offering the fastest and most cost-effective shipping from Japan! | Ideal for a wide range of package sizes! |
 | 2~6 Weeks | Airmail provides an affordable option for shipping smaller items. | Budget-friendly option! |
EURO-LOGISTICS  | 2~4 Weeks | Duty/Taxes/VAT paid up-front. Cheapest option for Prepaid VAT | NO custom clearance fees for European Union Citizens. Transit by our warehouse in Europe |
 | 3~7 Months | Prioritizes savings over speed: an affordable option for shipping in bulk if you're okay with a longer wait. | Ideal for large shipments or for consolidating items from your Private Warehouse. |
*Delivery times start once your payment is verified and the processing time (up to 3 business days) is completed. Please note that these are estimates, and any carrier delays do not qualify for compensation, refund, cancellation, or order modification.
Here are more details about each of our available shipping methods.
Take a look if you're still having trouble choosing the right one:
Airmail Registered / Postal Parcel Airmail
Airmail and Postal Parcel Airmail offer a cost-effective solution for shipping smaller orders.
This budget-friendly option ensures air transport for your packages, making it perfect for those who want their purchases delivered in a reasonable time without overspending.
Additionally, to save even more, consider using our Private Warehouse feature to maximize your shipping savings!
Delivery Time
2~6 Weeks
*Excluding weekends and holidays
Maximum Weight
Airmail: Up to 2kg
Postal Parcel Airmail: Up to 30 kg
Maximum Box Length
Airmail:
60cm (Length of the longest side)
90cm (length + width + height)
Postal Parcel Airmail:
within 2 or 3 meters depending on the country.
Tracking
Included
Some countries may use different standards.
For details, please refer: https://www.post.japanpost.jp/int/information/overview.html
EMS
EMS (Express Mail Service) is a fast and reliable international shipping option provided by Japan Post. It offers a balance between speed and affordability, making it an excellent choice for customers who need quick delivery without the high costs associated with private couriers. With EMS, your package comes with a tracking number, so you can easily monitor its journey from Japan to your doorstep. We recommend EMS for those seeking efficient and cost-effective shipping.
Delivery Time
3~7 Business Days
*Excluding weekends and holidays
Maximum Weight / Box Length:
Depends on the country.
For details, please refer: https://www.post.japanpost.jp/int/ems/size/index_en.html
Tracking
Included
Fedex / DHL
FedEx and DHL are top-tier global shipping services known for their speed.
FedEx offers an outstanding reputation for fast and dependable deliveries, making it the perfect option for customers who prioritize swift shipping without compromising on service quality. Whether you're shipping small items or larger packages, FedEx ensures your order arrives quickly. It’s ideal for those who value efficiency and are ready to invest in a premium shipping experience.
DHL is another world-class shipping provider, celebrated for its comprehensive international network and exceptional delivery times.
If you're seeking the fastest and most reliable shipping, both FedEx and DHL provide the quality service that goes beyond standard delivery options.
Delivery Time
2~6 Business Days
*Excluding weekends and holidays
Tracking
Included
Surface Ship
Surface shipping from offers an affordable option for customers who prioritize cost savings over speed.
While this method may take longer, it's a great choice for shipping large or heavy items without breaking the bank.
One thing to note is that with surface shipping, the vessel remains at the Kanagawa port until it's sufficiently full before setting sail.
There's no need to worry if the tracking seems inactive during this period.
If you're looking for a budget-friendly way to transport larger items and are comfortable with a longer wait, surface shipping is a reliable and cost-effective choice.
Delivery Time
3~7 Months
Maximum Weight
Up to 30 kg
Maximum Box Length
within 2 or 3 meters depending on the country.
Tracking
Included
Some countries may use different standards.
For details, please refer: https://www.post.japanpost.jp/int/information/overview.html
Euro-Logistique
Euro-Logistique is a convenient shipping method for customers in the European Union.
With this service, all duties, taxes, and VAT are paid in advance, ensuring you won’t face any unexpected charges or delays upon delivery.
Your package is shipped to our European warehouse, where it is processed before being dispatched to your address.
You’ll receive a tracking number once your parcel leaves the European warehouse, allowing you to monitor the final stage of delivery.
Euro-Logistique is an efficient and hassle-free option for EU customers looking for smooth, all-inclusive shipping.
Delivery Time
2~4 Weeks
DHL Duty Paid
DHL Duty Paid is the fastest prepaid VAT service available, perfect for large or heavy packages.
With this option, all duties, taxes, and VAT are taken care of in advance, meaning you won’t encounter any unexpected customs fees or extra charges upon delivery.
Your package is cleared and ready to go without any hidden costs, ensuring a smooth and efficient shipping experience.
Choose DHL Duty Paid for fast, reliable service with no surprises.
Delivery Time
2~4 Business Days
